GELELF Matte Gel Medium for Gel Plate Printing (280mL, 9.5-oz)

We offer international shipping for all our products. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 5-13 business days.

For any questions regarding your order, please contact our customer service team for assistance.

Damaged or Defective Products
We take great care in packaging our products, but if your order arrives damaged or defective, please contact us within 14 days of receipt with photos of the damage. Once we verify the issue, we will arrange for a replacement or full refund at no cost to you. In these cases, original delivery costs will be included in the refund.

Change of Mind
Please note that due to the nature of our products, we do not accept returns for change of mind. We encourage you to choose carefully when placing your order. As such, items that are not faulty or damaged cannot be returned for a refund.

Return Process for Damaged/Defective Items
If your item is approved for return due to damage or defect, please contact our customer service team to obtain the correct return address.

Refund Process
Once we have received and inspected your returned item, approved refunds will be processed to the original payment method. Please allow 7-10 business days for the refund to appear in your account.