Terms and Conditions

Last Updated: February 26, 2026

Welcome to Gelelf! These Terms and Conditions govern your use of our website www.gelelf.com and your purchase of our products. By accessing our site or making a purchase, you agree to be bound by these terms.

1. Introduction

Gelelf ("we," "us," or "our") is a brand dedicated to providing high-quality gel printing plates and art supplies to artists and creators worldwide. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products.

2. Definitions

• "Company," "We," "Us," "Our" refers to Gelelf.

• "Goods," "Products" refers to items offered for sale on our website.

• "You," "Your," "Customer" refers to the user or purchaser of our products.

• "Website" refers to www.gelelf.com.

3. Eligibility

By using our website and purchasing our products, you confirm that:

• You are at least 18 years of age, or are accessing the site under the supervision of a parent or guardian

• You possess the legal authority to enter into these Terms and Conditions

• All information you provide is accurate, current, and complete

4. Product Information

We strive to ensure that all product descriptions, images, and pricing information on our website are accurate. However, we do not warrant that product descriptions or other content are error-free, complete, or current. We reserve the right to correct any errors and to change or update information at any time without prior notice.

5. Pricing and Payment

• All prices are listed in the currency specified on our website

• Prices do not include applicable taxes, shipping, or customs duties unless explicitly stated

• We accept payment methods as indicated at checkout

• We reserve the right to modify prices at any time, though such changes will not affect orders already placed

6. Shipping and Delivery

• Shipping costs and estimated delivery times are provided at checkout

• Risk of loss and title for products pass to you upon delivery to the carrier

• We are not responsible for delays caused by customs, weather, or carrier issues

• International orders may be subject to import duties and taxes, which are the responsibility of the customer unless otherwise stated

7. Artist Collaboration Program

Our Artist Collaboration Program allows artists to exchange artwork for large-format gel plates under specific agreements made on a case-by-case basis. These arrangements are governed by separate written agreements and are not covered by standard return policies.

8. Returns and Refunds

Damaged or Defective Products:
If your product arrives damaged or defective, please contact us within 14 days of receipt with photos of the damage. We will arrange for a replacement or refund at no cost to you.

Change of Mind:
Due to the nature of our products, we do not accept returns for change of mind. Please choose carefully when placing your order.

Refund Process:
Approved refunds will be processed to the original payment method within 7-10 business days.

9. Intellectual Property

All content on this website, including but not limited to logos, text, images, graphics, and product designs, is the property of Gelelf and is protected by international copyright laws. You may not reproduce, distribute, or use our content without express written permission.

10. User Content

By submitting photos, reviews, or other content to our website or social media channels, you grant Gelelf a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content for marketing and promotional purposes.

11. Limitation of Liability

To the fullest extent permitted by law, Gelelf shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount paid by you for the products in question.

12. Indemnification

You agree to indemnify and hold Gelelf harmless from any claims, damages, or expenses arising from your use of our products or your violation of these Terms and Conditions.

13. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites and encourage you to review their terms and policies.

15. Termination

We reserve the right to terminate or suspend access to our website or refuse service to anyone for any reason at any time without notice.

16. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of China, without regard to its conflict of law provisions.

17. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified terms.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Gelelf Customer Service
Email: gelelfofficial@gmail.com